Appointments

For all Urgent Appointments please telephone Reception 01923 828488

For Non-Urgent Issues please consider seeking advice from the NHS app, NHS website, your local pharmacy or telephone 111

If you still require a non-urgent appointment we ask our patients to use the Anima service.

For more information visit our Anima page.

Cancelling or changing an appointment

If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:

• Phone us. Check our opening times
• Visit the surgery and speak with a receptionist. Check our opening times

Did Not Attends

Waiting too long to get an appointment?

Delays in seeing a GP are made worse by appointments being wasted by non attenders.  Approx 13 million appointments are missed by Did Not Attend patients each year across the NHS.

For the benefit of all if you cannot attend, or your symptoms have eased, please cancel your appointment with the surgery at least 24 hours in advance so it can be given to a patient in need.

Repeat non attenders may be removed from the surgery list.

If you need help when we are closed

• Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
• Out of hours information
• If it’s a life-threatening emergency call 999.

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Home Visits

Telephone: 01923 828488

We make house calls only to those who are housebound or too ill to attend at the surgery (clinical condition will determine). To arrange a home visit please telephone between 8:30am to 11:00am.

Please give our receptionist some idea of the problem as the doctor needs this information in order to plan the rounds and attend the most urgent calls first. If your call comes in later than the above times a visit may be delayed.