How to make an appointment

Telephone 01923 828488
You can telephone for an appointment from 8:30am to 6:30 pm - the telephone lines close between 12:30 and 1:30.

The front desk is open from 8:20am to 6:30pm.

Please let us know as early as possible if you are unable to keep your appointment.

We are fortunate to have a friendly and dedicated team who are available to help you. For your benefit the reception team work to strict protocols and guidelines. To ensure that we can assist you as speedily as possible, they may need to ask you further details.

Urgent appointment on the same day

If you feel you have an urgent problem which cannot wait for a routine appointment please phone the surgery between 8:30 am and 10:30 am and leave your details with our receptionist. It would be helpful if you could give a brief description of the problem you are worried about.

Our experienced Nurse Practitioner will return your call during the morning and either advise you or will give you an appropriate appointment depending on the clinical need. We expect that quite a few of these problems can be sorted out over the phone without the inconvenience of you having to come to the surgery.

Please do not attend surgery without an appointment. Phone us first.

Booking appointments in advance

It may be more convenient for you to book your appointment in advance. Generally appointments with Doctors can be made up to four weeks in advance and nurses five weeks. Please make sure you keep your appointment or if circumstances change - telephone to either cancel or rebook.

Booking appointments online

You can now book appointments online via the Internet.

Patient Access (Formerly EMIS Access) is a web link to our surgery, for full details see Online Services on the Key Information menu, or click HERE.