We always welcome feedback about our Surgery and the services we provide. Patient feedback is important to us, and we appreciate any comments or suggestions you may have.
Compliments
We like compliments. We always appreciate knowing when you feel we have performed above your expectations and we want to hear from you. Please email any compliments to MountwoodPPG@gmail.com
Suggestions
We are always looking for ways to serve out patients better. If you have any suggestions for us, please either email MountwoodPPG@gmail.com or use the Suggestions Box in the waiting room
Complaints
We learn from complaints. If you have a complaint about the Surgery then please contact the Practice immediately and ask to speak to the Reception Team Manager so we can investigate the issue. The Reception Team Manager will also be able to provide details of the Surgery Complaints Procedure.
GDPR Alert: Do NOT use this non-secure email address (MountwoodPPG@gmail.com) for any clinical information. Please ring Reception instead, who will advise you.